By Anonymous on 15 February 2024 | Purchase not verified

Terrible customer service, completely wasted a week of my time. Enquired about one of their cars and arranged to view it on a Sunday, got a phone call from Isaac on Saturday saying they didn’t have the car as was getting alloy’s refurbished still, he said he would phone me back during week when they got the car back to arrange a viewing, never heard back from him again, then on Wednesday it said on their website that the car was sold! Wouldn’t have been annoyed if I was just contacted to say someone else has bought the car.

Reply from Auriga Cars on 16/02/24

I have tried calling and E-mailing you earlier as I am sorry you feel let down. After our initial conversation regarding the A-Class you were offered you the opportunity to leave a refundable deposit to reserve the vehicle subject to viewing/test driving. Unfortunately you chose not to do this, hence the vehicle remained on sale. Subsequently, another client called on Wednesday and purchased the vehicle over the telephone. I do endeavour to contact all customers back to let them know the vehicle is no longer available but unfortunately you appear to have ‘slipped through the net’ on this occasion, for which I apologise.

By Mark and Elaine E on 22 January 2024 | Purchase not verified

Bought a car last weekend with Issac dealing with us .Can honestly say after 35 years of buying cars this was the best car sales.Car was fully service,mot'd and even timing belt done.Imaculate when I picked it up.Thanks again Issac.

Reply from Auriga Cars on 24/01/24

Thank you for your review. Enjoy the Juke!

By simon w on 10 January 2024 | Purchase not verified

great job today isaak thanks a lot love the xtrail lovely just as good as you said it was cant believe im typing with these fingers from underneath a cows lower region you know thanks again

Reply from Auriga Cars on 12/01/24

Haha! Thank you for your review. Enjoy the X-Trail!

By Eric s on 30 July 2023 | Purchase not verified

They are a business but….. A friendly no pressure environment where nothing is too much trouble to make sure you get the right result!! Once again (car bought sight unseen) totally happy with my purchase. 5 stars all round!!!

Reply from Auriga Cars on 07/08/23

Thank you for your review! Enjoy the CX-5!

By Anonymous on 28 April 2023 | Purchase not verified

They delivered my new car today and collected mine that I part exchanged. What a great company to deal with, completely honest and trusting. They took me on my word regarding the condition of my car and everything they told me about the car I bought was 100% true. I've a few years on the clock and wish every car dealer I've dealt with over the years was like these guys. I wouldn't hesitate to buy a car from them again.

Reply from Auriga Cars on 30/04/23

Thank you for your review. Enjoy the Defender!

By susan m on 25 April 2023 | Purchase not verified

Would like to say a big thank you to Izaak and all that staff at Auriga Cars just purchased our new car and could not fault there customer service, from the first phone call! right down to there communication keeping us updated and setting everything up for us to just drive away! even sorted out the supply of our private reg! Happy to see there are still professional businesses out there thanks!! Dave and Sue Moore

Reply from Auriga Cars on 30/04/23

Thank you for your review. Enjoy the Bentley!

By Kyle S on 23 June 2022 | Purchase not verified

I wasn't able to finalise my finance agreement this time round (personal circumstances) so deal fell through, but I had been in contact with Jim from Auriga Cars and for the brief contact I had, the service certainly complimented the company's 5 star reviews. When the timing is right, I really hope these guys would have the right car for me, because as far as the credibility, trust and service go, Auriga seems to tick all the boxes! Hopefully we can do business together in the near future!

Reply from Auriga Cars on 24/06/22

Thank you for your review. We will see you soon!

By Anonymous on 01 May 2022 | Purchase not verified

Our first contact was with Isaac and from first viewing to test drive and purchase nothing was too much trouble for Isaac, He kept in contact with us every step of the way with no pressure and everything we were told we would get with our purchase we got, we would definitely recommend Isaac and all the team at Auriga Cars.

Reply from Auriga Cars on 02/05/22

Thank you for your review. Enjoy the F-Pace!

By Paula O on 02 December 2021 | Purchase not verified

Excellent service,great team helped a stranded community nurse with a flat tyre cannot praise you all enough for such a quick service

Reply from Auriga Cars on 06/12/21

Thank you for your review!

By Joe P on 15 November 2021 | Purchase not verified

One of the best dealers I have ever been to! Izaak, Nick and everybody else who were there was really thorough and professional. They helped me trade in my old car and sorted me out. This resulted in me walking away with what I wanted, a VW GTI. Even when I encountered an issue which was out of my control. The team went above and beyond to resolve the issue. Which shows to me that they actually care. I cannot recommend them enough, the stock what they keep on turning over is brilliant, always shaking it up and tailoring to everyone. If I could give 6 stars I would! Keep it up lads, maybe see you soon for an upgrade ;)

Reply from Auriga Cars on 15/11/21

Thank you for your review. Enjoy the GTI!